Article 1 – Application
These General Conditions of Sale define the conditions applicable to sales concluded between, on the one hand, the persons making a purchase via the website www.talismas.com, hereinafter referred to as the “Customer” or the “Customers” and, on the other hand, the company CHARLINE ACCESSOIRES, owner of the trademark Talismas, registered at Rennes RCS and headquartered:
La Basse Vilasse, 35420 Saint Georges de Reintembault, hereinafter referred to as “Talismas”.
These General Conditions of Sale therefore govern the sales, by Talismas, of all the products present on the site www.talismas.com
Article 2 - Legal Information
Dénomination : CHARLINE ACCESSOIRES
Adresse atelier : La Basse Vilasse, 35420 Saint Georges de Reintembault
Adresse électronique : charline@talismas.com
Portable : + 33 (0)680488760
Téléphone : + 33 (0)977197424
Immatriculation : RCS Rennes 834489957
Article 3 – Price
3.1 – The prices of our products are indicated in euros all taxes included, excluding the cost of processing and shipping. These prices are communicated in Euros. The processing fee (postage) will be confirmed upon confirmation of the order.
3.2-Talismas reserves the right to modify its prices at any time without notice but the products will be invoiced on the basis of the tariffs in force at the time of the recording of the order by the Customer.
3.3 – The products remain the property of Talismas until full payment of the total amount of the order by Talismas.
3.4 – The products and services sold on www.talismas.com are reserved for professionals.
Article 4 – Order on the website: www.talismas.com
The contractual information is presented in French (or English language) and will be the subject of a confirmation containing this contractual information at the latest at the time of delivery. Talismas reserves the right to cancel or refuse any order from a Customer with whom there is an unresolved dispute relating to the payment of a previous order.
Article 5 – Validation
The Customer acknowledges having read and accepted these General Conditions of Sale before placing the order. Validation of the order is therefore acceptance of these Terms and Conditions of Sale.
Unless proved otherwise, the data recorded by Talismas constitutes the proof of all transactions made by Talismas and its Clients.
Article 6 - Availability
The offers and products offered by Talismas are valid as long as they are available on the website www.talismas.com and within the limits of available stocks.
In case of unavailability of products after placing the order, Talismas will inform customers by email or mail as soon as possible.
Article 7- Payment
The payment of purchases of products by the Clients is made by bank transfer.
The products remain the property of Talismas until full payment of their price. A deposit of 30% is required to validate the order, the remaining amount should be transferred to the delivery.
Article 8 – Delivery
Exceptionally, for reasons of unavailability over a given period, Talismas may modify these deadlines provided that it is stipulated at the time of the order. The products are always shipped at the risk of the Clients.
Shipping costs are always payable in addition to the price of the products, and are as follows:
– Delivery costs in France: Colissimo: 8 euros
– Shipping costs for abroad: * Europe: 16 euros Colissimo * Outside Europe: between 20 and 30 euros Colissimo.
The Customer is solely responsible for verifying the possibilities of importing the products ordered with regard to the rights of the territory of the country of delivery.
For all products sold duty free, depending on the country of delivery, it is up to the Customer to pay any local taxes upon receipt.
In the case of delivery outside the EU, customs duties, customs clearance processing fees, and other taxes will be paid by the Customer. The formalities that apply to it will also be borne by the Customer.
Talismas is relieved of all obligations to deliver the ordered products in the event of force majeure (war, riot, fire, flood, strikes, accidents, impossibility to stock up, etc.)
Article 9 – Non-conformity of the delivered order.
In the event of nonconformity of the goods delivered in relation to the order (the order confirmation email of the order being taken as proof), it is the Customer’s responsibility to inform Taismas within a maximum of seven (7) clear days from the date of receipt of the parcel.
Article 10 – Customer Service
For any information or question, Talismas is at the disposal of the Customer, at the following coordinates:
Email address: charline@talismas.com
Portable: + 33 (0) 680488760
Phone: + 33 (0) 977197424
Workshop Address: Basse Vilasse, 35420 Saint Georges de Reintembault
Article 11 – Intellectual property
Intellectual and industrial property rights protecting all elements (texts, comments, images, photographs, logos, drawings, videos, etc.) found on the website www.talismas.com are the property of Talismas. The jewels sold on the site www.talismas.com are all created and drawn by the designer herself and are the intellectual property of Talismas.
Any total or partial reproduction of any of these elements without the express prior written permission of the owner of such intellectual and industrial property rights is strictly prohibited, in accordance with the laws governing intellectual and industrial property.
Article 12 – Guarantee
In accordance with articles L 217-4 and following of the Code of Consumption, Talismas will be able to treat a lack of nonconformity which would exist or would be presumed to exist at the time of the delivery of the product, during a delay of 1 week as from said delivery, except contrary proof. reported by Talismas.
The photographs of the site www.talismas.com are given for illustrative purposes. Talismas invites the Customer to refer to the description of each product to know the precise characteristics; and in case of doubt or if the Customer wishes to obtain additional information, it is his responsibility to contact Talismas customer service.
The pages of products visible on the site www.talismas.com contain, in particular, photographs, descriptive texts and data sheets, which are non-contractual elements in no way responsible for Talismas. Talismas strives, however, in the realization of the products sold on the site www.talismas.com, to be the most faithful to the reality but the stones used remain natural stones and therefore, are unique.
Talismas is only responsible for the content of the pages it publishes on the website www.talismas.com. In the event of a manifest error between the characteristics of the product and its representation and / or the conditions of the sale, Talismas can not be held liable.
Any product used abnormally or not in compliance would be excluded from any warranty.
Article 13 – Packaging
All products ordered will be accompanied by bags and advertising catalogs. A cardboard will be attached to each jewel in a protective pouch with the detail of the stone used and its meaning.
Article 14 – Nominative information
Customer information and data is required for order management and commercial relations between Talismas and Customers. They can be passed on to companies that contribute to these relationships such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also stored for security purposes, in order to comply with legal and regulatory obligations and to enable Talismas to improve and personalize the services offered and the information provided.
In accordance with the provisions of law n ° 78-17 of 6 January 1978 relating to data, files and freedoms, Clients have a right of access, rectification and opposition to the transfer of information transmitted in Talismas, that Customers can exercise directly online via the contact form or by email to charline@talismas.com, indicating their last name, first name, e-mail address, and postal address.
Depending on the choices made by the Customer when placing the order, the Customer may receive offers from Talismas, as indicated on the order form. If the Customer no longer wishes, the Customer may at any time unsubscribe and no longer receive an offer from Talismas.
Article 15 – Liability
Talismas can not be held liable for any damage, loss or alteration of data, loss of profits, turnover or any other indirect, consequential or non-consecutive damage of any kind caused to visitors of the site. makes a malfunction of the website www.talismas.com whatever the cause.
Talismas can not be held liable for the total or partial non-performance of the contract concluded with the Customer, in the event of force majeure, the occurrence of an event attributable to the Customer or any unforeseeable and insurmountable event.
Any inconvenience or damage inherent in the use of the Internet, including a break in service, external intrusion or the presence of computer viruses, could not be blamed on Talismas.
Article 16 – Applicable Law – Dispute Resolution
These General Conditions of Sale are subject to the application of French law.
In case of dispute, an amicable solution will be sought before any legal action. Failing this, all disputes to which the contract concluded between Talismas and a Customer on the basis of these General Terms of Sale could give rise, concerning its validity, its interpretation, its execution, its realization, its consequences and its consequences will be subject to Tribunal de Paris, only competent.
In any case, any damages and repairs, which could be attributed to the Customer, can not exceed the value of the order placed by the Customer.
Article 17 – General Regulation on the Protection of Personal Data (GDPR)
On May 25, 2018 came into force the General Regulation on the protection of personal data (RGPD) throughout Europe. Its purpose is to protect your personal data, that is to say all the information that can identify you.
Talismas undertakes to respect the regulations applicable to all the personal data processing that it implements. More specifically, Talismas undertakes in particular to respect the following principles:
– Your personal data is treated lawfully, fairly and transparently (lawfulness, loyalty, transparency).
– Your personal data are collected for specified purposes, explicit and legitimate, and are not further processed in a manner incompatible with these purposes (purpose limitation).
– Your personal data are kept in a proper and relevant way and are limited to what is necessary for the purposes for which they are processed (minimization of data).
– Your personal data are accurate, kept up-to-date and all reasonable steps are taken to ensure that inaccurate data, for the purposes for which they are processed, are erased or rectified without delay (accuracy).
Here are the various points concerning the regulation of the protection of personal data:
- The information collected: When you subscribed to the website and / or the newsletter you gave us various information about you such as your name, first name, postal address, phone number and email address.
- The way we use them: We keep them in our files to enrich our client file. This database is used to manage your orders, as well as customer service. It is also used for marketing activities (such as sending newsletters) and other communications such as informing you of our latest news or promotions.
- The way we store and process your data: we store it on the mailchimp platform. We only export your emails and phone number for communication purposes.
Your rights: When registering on the website, you can stipulate that you do not want us to use your email address and / or your telephone number for commercial purposes. You will then be unsubscribed from our communication files (newsletter in particular). You also have a right to access, rectify and delete your personal data.
After reading this email, we will ask you to confirm your approval again. We remind you that you can unsubscribe from our newsletters by clicking on the “unsubscribe” link.
We thank you in advance and we remain at your disposal for any questions.
